Privacy Policy for Elite Aluminium Windows & Doors
Effective Date: 01/05/2025
Elite Aluminium Windows & Doors (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and Spanish data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our premises, website, or otherwise interact with our services.
1. Who We Are
Company Name: Elite Aluminium Windows & Doors
Address: Manilva, Málaga, Spain
Email: lee@elitewindows.eu
Phone: +34646586338
2. Information We Collect
We may collect and process the following categories of personal data:
Identity Data: Name, company name (if applicable), ID/NIE/NIF number.
Contact Data: Phone number, email address, physical address.
Transaction Data: Details about payments and services provided.
Technical Data: IP address, browser type, and usage data if using our website.
Marketing Preferences: Opt-in status and communication preferences.
3. How We Collect Your Data
We collect data through:
Direct interactions (e.g., contact forms, phone calls, email)
Website cookies and analytics
Service transactions and quotations
Events, exhibitions, or marketing campaigns
4. Why We Process Your Data
Your data is processed for:
Providing quotations and fulfilling contracts
Managing customer relationships
Legal and tax obligations
Improving our services
Sending marketing communications (with your consent)
5. Legal Basis for Processing
We process your data under one or more of the following legal bases:
Contractual necessity
Legal obligation
Legitimate interest (e.g., service improvement)
Consent (for marketing communications)
6. Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
Service providers (e.g., payment processors, couriers)
Legal or regulatory authorities if required
Our accountants or legal advisors
All third parties are contractually obligated to keep your information confidential.
7. International Transfers
Your data is stored in the EU. If it is transferred outside the EU, we ensure adequate protection through Standard Contractual Clauses or other GDPR-compliant mechanisms.
8. Data Retention
We retain personal data:
For as long as necessary to fulfill the purposes we collected it for
To comply with legal, tax, and regulatory obligations
Usually no longer than 5 years unless required by law
9. Your Rights Under GDPR
You have the right to:
Access your personal data
Rectify inaccurate data
Erase your data (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise any rights, contact us at lee@elitewindows.eu.
10. Cookies and Tracking
If using our website, we may use cookies to improve user experience and analyze website traffic. A separate Cookie Policy may apply.
11. Security Measures
We implement appropriate technical and organizational security measures to protect your data, including secure servers, encrypted communications, and access controls.
12. Contact and Complaints
If you have questions or concerns about this policy or wish to make a complaint, please contact:
Email: lee@elitewindows.eu
Supervisory Authority: Agencia Española de Protección de Datos (AEPD) – www.aepd.es
